If for any reason you are not completely satisfied with your order, you can ask to return your product within 14 days after you have received your order. If you receive a damaged item, you can ask for a repair, a replacement, or a refund within 14 days after delivery. However, please note that you have to cover the costs for any return shipments. Also, made-to-order products, such as commissioned artwork and custom and made-to-order design pieces are not eligible for return or refund.